Frequently Asked Questions
Got questions? We’ve got answers.
From logistics and setup times to what’s included in your package, we’ve answered the most common questions our clients ask before booking.
What services do you offer?
We provide full event production services including lighting, audio, video, staging, power distribution, rigging, and technical crew support — all tailored to suit your venue and event type.
Do you only work on large-scale events?
Not at all. We scale our services to match your needs — from intimate performances and community events to public installations.
Can you work directly with our venue or event planner?
Yes, we regularly collaborate with venues, event planners, and other suppliers to ensure seamless integration with your wider event team.
Are your staff fully qualified and insured?
Absolutely. Our crew are professionally trained, fully insured, and experienced in working across a range of indoor and outdoor environments.
Do you conduct risk assessments and provide safety documentation?
Yes, we supply all necessary risk assessments, method statements, and health & safety documentation as standard for every project.
What areas do you cover?
We’re based in Runcorn, Cheshire, but we deliver events across the UK. If you’re not sure whether we cover your location — just ask!
How far in advance should I book?
For larger events or peak seasons (like Christmas), we recommend booking as early as possible. For smaller jobs, we can often accommodate short notice — just get in touch to check availability.