Privacy Policy for Bright Spark Lighting Ltd
Last Updated: 17/08/2024
Introduction
Bright Spark Lighting Ltd (“we,” “us,” “our”) is dedicated to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, purchase our products, or interact with our services. We are committed to ensuring compliance with data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide directly to us, including:
- Name
- Email address
- Postal address
- Phone number
- Payment information (e.g., credit card details)
- Purchase history and preferences
- Any other information you provide when contacting us
1.2 Technical Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on our site
- Cookies and similar tracking technologies (see our Cookies Policy for more details)
1.3 Information from Third Parties
We may receive information from third parties such as payment processors, social media platforms, and analytics providers.
2. How We Use Your Information
We use your information for the following purposes:
2.1 To Provide and Manage Our Services
- Process and fulfill orders
- Communicate with you regarding purchases, updates, and inquiries
- Improve our website and services
2.2 For Marketing and Promotions
- Send promotional communications, newsletters, and updates about our products and services
- Conduct surveys and contests
- You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
2.3 For Legal and Compliance Purposes
- Comply with legal obligations and protect our rights
- Prevent fraud, abuse, and other illegal activities
3. Sharing Your Information
We may share your information with:
3.1 Service Providers
- Third-party vendors who assist us in operating our website, processing payments, and delivering products. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
- To comply with legal obligations, respond to requests from law enforcement or regulatory authorities, or protect our legal rights.
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
4. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, and reporting purposes. When no longer needed, we will securely delete or anonymize your information.
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal information:
6.1 Right to Access
- Request a copy of the personal information we hold about you.
6.2 Right to Rectification
- Request correction of any inaccurate or incomplete information.
6.3 Right to Erasure
- Request deletion of your personal information, subject to certain conditions.
6.4 Right to Restriction
- Request restriction on the processing of your personal information in specific circumstances.
6.5 Right to Data Portability
- Request transfer of your personal information to another organization in a structured, commonly used, and machine-readable format.
6.6 Right to Object
- Object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and personalize content. For more details, please see our Cookies Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bright Spark Lighting Ltd
9 Regent Street, Runcorn, Cheshire, WA7 1LJ
Email: info@brightsparklighting.co.uk
We will respond to your inquiry as promptly as possible.
End of Privacy Policy